Genetic testing can help inform some of the most important health decisions in your patients’ lives. We make ordering tests and interpreting results easy for you.
Imagine what you could do for your patients with more insights
Our genetic tests can give you actionable insights to help support diagnosis, prognosis, and patient care. In your practice today, there are patients who could benefit. Read the stories of patients who have benefitted from our genetic testing. We’re here to make the testing process easier for you.
Why partner with us
Access for more patients
Most health plans now cover genetic testing, and with our nationwide network of patient service centers*, patients can easily find one near them.
Live support along the way
Our customer service team members and genetic counselors can help you order a test and understand results.
Genetic insights you can trust
Test results are backed by the latest science and our rigorous, evolving approach to clinical genetic testing.
Invitae Generation™
Our genetics experts create highly advanced machine learning approaches that evolve with science, combined with our massive database, to help give definitive answers to patients.
Easy ordering
Our easy-to-order genetic tests help you provide informed care for your patients. Plus, we’re an in-network laboratory with most major health plans.
Step 1
Discuss testing and get consent from the eligible patient. Place an order via your Invitae portal.
Step 2
Collect your patient’s specimen using an Invitae collection kit and return it. Use the label provided to ship most samples at no additional charge from the US and Canada.
Step 3
Receive results online and access resources to guide your discussion with patients about their results.
Affordable payment options
Cost shouldn’t be a barrier to genetic information. When you order our genetic tests, you get more than just testing.
- Dedicated billing specialists work with each patient to get a comprehensive view of their individual situation.
- Customizable payment options based on a patient’s specific situation.
- Within the US, billing insurance is often the most cost-effective choice. We are in-network with most national US health insurance plans, and typically the out-of-pocket cost for a patient using insurance is less than $100.
- Our Financial Assistance Program takes outstanding medical bills into account.
- Our genetic risk assessment provides affordable testing to unaffected patients who may not meet genetic testing guidelines criteria.
Genetic counseling for you and your patients
We make it easy to integrate genetic testing into routine patient care. You gain access to licensed, board-certified genetic counselors who can discuss patient cases, review test selection, aid in interpreting results, and answer your patients’ questions directly.
Patient support on-demand, 24/7
For many tests within the US, your patients can work with our HIPAA-compliant virtual Genetic Information Assistant chatbot, Gia®. Not only does Gia personalize your patients’ experiences, it can collect family history, coordinate results, and schedule live genetic counseling.
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Let's get started
Interested in learning more about genetic testing? Schedule a 5-minute call.
Have questions?
- Now that Invitae is a part of Labcorp, what should I know?
Working together helps us deliver on our mission to improve health and improve lives. With coverage by most health plans and Labcorp's nationwide network of conveniently located patient service centers, we're working to make innovative genetic testing more accessible. Our combined industry leadership will continue to advance the field of genetics while improving patient care and access. Learn more
- How are Invitae testing methods validated?
To demonstrate that Invitae’s next-generation sequencing analysis provides the high-quality results you are accustomed to, all of our molecular methods have been validated in compliance with College of American Pathologists (CAP) and Clinical Laboratory Improvement Amendments (CLIA) standards.
- Are genetic counseling services available to all patients undergoing Invitae testing?
A genetic counselor is available to answer questions about genetic testing and results for currently offered Invitae genetic tests. This is included at no additional cost to patients located in the US, US territories, and Canada. Learn more on our genetic counseling page.
- Who can I contact today?
To speak directly with client services, email clientservices@invitae.com at any time or call 800-436-3037 Monday through Friday, 5:00 am to 5:00 pm Pacific time. Visit our contact page to find more information.