(Image: Gia, our virtual genetic information assistant)(Image: Gia, our virtual genetic information assistant)

Meet Gia

Our virtual Genetic Information Assistant

A HIPAA-compliant clinical chatbot, Gia facilitates virtual conversations with patients, including intake of family history and automatic delivery of results.

Working with Gia is easy

Intake

Provide a link to your patients prior to their appointment. Via HIPAA-compliant virtual chat, Gia gathers personal and family history.

Education

Gia guides your patients through pre-test education from the comfort of their own home.

Guidance

You’re notified when a patient completes a chat and will receive a clinical summary of the conversation.

Ordering & results

Patient demographic information is pre-populated into the order form. Simply select the test and electronically sign. You’ll receive your patient’s results as soon as they’re ready.

Offering genetic testing is simple with Gia

1. Share Gia

Provide a link to your patients prior to their appointment. *Available for patients and clinicians in the US.*

2. Intake

Via a virtual chat, Gia gathers intake information, including personal and family history.

3. Education

Gia guides your patients through pre-test education from the comfort of their home.

4. Guidance

You're notified when a patient completes a chat and will receive a clinical summary note. You’re also notified of your patient’s eligibility (for cancer testing), their interest in genetic testing, and which test to consider.

5. Ordering

The order form automatically populates with patient information. Simply select the test and sign electronically.

6. Results

You’ll receive your patient’s results and can follow up with them directly. Or you can choose for Gia to release results automatically, provide education, and facilitate an appointment with an Invitae genetic counselor when appropriate.

Gia can assist

(Icon: Gia chatbot: Cancer)

Patients who have cancer

  • Identify patients who need germline genetic testing according to guidelines
  • Answer questions about testing
  • Automatically return results, answer questions, or facilitate an appointment with an Invitae genetic counselor
(Icon: Gia chatbot: Cancer risk)

Patients who may be at risk for cancer

  • Collect family history
  • Provide a genetic risk assessment with the Tyrer-Cuzick model
  • Automatically return results, answer questions, or facilitate an appointment with an Invitae genetic counselor
(Icon: Gia chatbot: Pregnancy)

Patients who are pregnant or considering it

  • Collect and assess personal history
  • Automatically return results, answer questions, or facilitate an appointment with an Invitae genetic counselor

Results delivery without sacrificing quality interactions

Through an interactive chatbot, Gia can walk your patients through their genetic test results or schedule them for a call with an Invitae genetic counselor.

In the Invitae portal, you can select the types of results Gia should help release to your patients.

(Illustration: Patients love interacting with the Gia clinical chatbot)

Patients love working with Gia

  • Over 100,000 patients have interacted with Gia to date.
  • More than 80% of patients invited to engage with Gia chose to do so.
  • Gia has a 92% overall satisfaction rate with patients and is used by some of the top academic health systems in the US.
  • Age is not a barrier: 70% of patients who engage with Gia are 40 or older.

Ready to integrate Gia into your clinic? Simply request a call.