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Get answers to frequently asked questions by providers about Invitae's genetic testing.

Genetic testing faqs | For providers | Invitae

[Questions about accessing or using your Invitae account or ordering portal](/provider-faqs/portal "Questions about accessing or using your Invitae portal account")

[Questions about billing](/provider-faqs/billing "Questions about billing")

[Questions about Invitae’s clinical support](https://www.invitae.com/provider-faqs/clinical-support "Questions about Invitae's clinical support")

[Questions about ordering Invitae’s tests](https://www.invitae.com/provider-faqs/ordering "Questions about ordering Invitae's tests")

[Questions about Invitae’s research and partnership programs](https://www.invitae.com/provider-faqs/research-and-partnerships "Questions about Invitae’s research and partnership programs")

[Questions about specimen requirements, shipping and sample failures](https://invitae.com/provider-faqs/specimens-and-shipping "Questions about specimen and shipping requirements")

[Questions about Invitae’s technology, quality and scientific contribution](https://www.invitae.com/provider-faqs/tech-and-quality "Questions about Invitae’s technology and quality")

[Questions about genetic terminology](https://www.invitae.com/glossary-of-terms)

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Send us an email at <a href="mailto:clientservices@invitae.com">clientservices@invitae.com</a>. We’ll get back to you soon.

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Provider FAQs

Your questions, answered!

Account & ordering portal

Billing

Clinical support

Order genetic testing

Research and partnership

Specimen requirements, shipping and sample failures

Technology, quality and scientific contribution

Glossary of terms

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