Simplicity from beginning to end

Creating a seamless ordering experience

Easy online ordering

Place your order online for more efficient processing, faster report delivery, and access to additional online features. Setting up an account only takes a few minutes, and you can also browse and order directly from our online test catalog.

Online ordering is available for diagnostic testing, exome, proactive testing, and carrier screening. To order other reproductive testing, including preimplantation genetic testing and prenatal diagnosis, please visit the reproductive health catalog for ordering information.

If you prefer to place a paper-based order for panel testing, you can also download our paper test requisition from our Forms page. Please note that there is no paper requisition for the Invitae Boosted Exome, which can only be ordered online.


1. Sign up for a portal account

Get started by creating your Invitae portal account. Any medical professional can create an account and order on behalf of multiple clinicians and organizations.

Sign up


2. Place an order

Our online ordering flow is streamlined and flexible. Choose from pre-curated panels or design and save custom orders for easy re-ordering. Not quite ready to place your order? No problem. Save draft orders and come back to them later.


3. Send in sample

Collect a sample from your patient and return it using one of our free specimen collection kits. Visit our Specimen Requirements page for more information and be sure to label each sample with the patient's full name, date of birthsample collection date , and either medical record or requisition number (if known). 

Request Kits


4. Track the status of your orders

Track the progress of your orders as they move through our lab. You can set your preferences to receive email notifications about key events such as when a sample arrives, or when a report is released. Use our secure messaging tool to communicate with Invitae staff and easily upload additional documentation.


5. Receive results

Once test results are ready (10-21 calendar days, on average, for panel testing), you'll be able to download the detailed clinical report and securely share the results with patients and colleagues.

View sample report

Have questions?

Clinical Consult Services

Genetic counselors available to review cases, clarify options, and discuss results
Learn more

Client Services

Representatives available to answer questions about ordering, billing, policies, and logistics
Contact us

Help Center

Answers to common questions about genetic testing with Invitae
Visit help center