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Simplicity from beginning to end
Creating a seamless ordering experience
Easy online ordering
Place your order online for more efficient processing, faster report delivery, and access to additional online features. Setting up an account only takes a few minutes, and you can also browse and order directly from our online test catalog.
Online ordering is available for diagnostic testing, exome, proactive testing, and carrier screening. To order other reproductive testing, including preimplantation genetic testing and prenatal diagnosis, please visit the reproductive health catalog for ordering information.
If you prefer to place a paper-based order for panel testing, you can also download our paper test requisition from our Forms page. Please note that there is no paper requisition for the Invitae Boosted Exome, which can only be ordered online.
1. Sign up for a portal accountGet started by creating your Invitae portal account. Any medical professional can create an account and order on behalf of multiple clinicians and organizations. |
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2. Place an orderOur online ordering flow is streamlined and flexible. Choose from pre-curated panels or design and save custom orders for easy re-ordering. Not quite ready to place your order? No problem. Save draft orders and come back to them later. |
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3. Send in sampleCollect a sample from your patient and return it using one of our free specimen collection kits. Visit our Specimen Requirements page for more information and be sure to label each sample with the patient's full name, date of birth, sample collection date , and either medical record or requisition number (if known). |
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4. Track the status of your ordersTrack the progress of your orders as they move through our lab. You can set your preferences to receive email notifications about key events such as when a sample arrives, or when a report is released. Use our secure messaging tool to communicate with Invitae staff and easily upload additional documentation. |
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5. Receive resultsOnce test results are ready (10-21 calendar days, on average, for panel testing), you'll be able to download the detailed clinical report and securely share the results with patients and colleagues. |
Clinical Consult Services
Genetic counselors available to review cases, clarify options, and discuss results
Client Services
Representatives available to answer questions about ordering, billing, policies, and logistics
Help Center
Answers to common questions about genetic testing with Invitae
