Expert guidance, just a call or click away

Genetics can be complicated. And medical visits are short. That's where genetic counselors come in.

Two easy ways to speak with a genetic counselor

  • Get quick answers

    Call 800-436-3037 to speak to a genetic expert today and learn about testing options or ask specific testing questions.

    Monday through Friday
    5:00 am to 5:00 pm Pacific

  • Schedule an appointment

    Already have your Invitae results? You have the option to schedule post-test genetic counseling session, at no additional cost.*

    1. Log into your portal
    2. Locate your test
    3. Scroll down to the section called "Have you spoken to a genetic counselor?" to schedule an appointment.
Mobile genetic counseling appointment scheduling

What’s included in an appointment?

In your post-test genetic counseling session, your genetic counselor will:

  • Ask you questions about your personal and family health history
  • Review your genetic test results with you to explain what they mean for you and your family
  • Answer any questions you may have about your results or what to do next

As you prepare for your session, we recommend you set aside one hour free from interruptions or distractions. You may consider asking your family members about your family medical history ahead of your appointment. It is helpful for your genetic counselor to understand if any family members have been diagnosed with medical conditions and at what age they were diagnosed. This information gives us signals into conditions that could be hereditary.

Additional resources

Reference
1. Invitae surveyed 762 individuals who completed an Invitae genetic counseling session and filled out a post-counseling survey between 11/1/2019 and 8/29/2020.

*Offered in the US, US territories, and Canada for patients who have undergone any Invitae genetic test except personalized cancer monitoring.