We're here for you
Genetics can be complicated. And medical visits are short. That's where genetic counselors come in. Expert guidance is just a click or call away.
Schedule an appointment
When your Invitae results are ready, you have the option to schedule post-test genetic counseling session, at no additional cost.*
- Log into your portal. For help accessing your account, call us at 1-800-436-3037.
- Click on your test.
- Scroll down to the bottom and click "Start" next to "Have you spoken to a genetic counselor?"
- Select "Schedule an appointment" and follow the prompts.
What’s included in an appointment?
In your post-test genetic counseling session, your genetic counselor will:
- Ask you questions about your personal and family health history
- Review your genetic test results with you to explain what they mean for you and your family
- Answer any questions you may have about your results or what to do next
As you prepare for your session, we recommend you set aside 30 minutes free from interruptions or distractions. You may consider asking your family members about your family medical history related to testing ahead of your appointment.