(Image: Gia, our virtual genetic information assistant)(Image: Gia, our virtual genetic information assistant)

Meet Gia®

Our virtual Genetic Information Assistant (Gia)

A HIPAA-compliant clinical chatbot, Gia facilitates virtual conversations with patients, including intake of family history and automatic delivery of results.

Offering genetic testing is simple with Gia

1. Share Gia

Provide a link to your patients prior to their appointment.

Available for patients and clinicians in the US.

2. Intake

Via a virtual chat, Gia gathers intake information, including personal and family history.

3. Education

Gia guides your patients through pre-test education from the comfort of their home.

4. Guidance

You're notified when a patient completes a chat and will receive a clinical summary note. You’re also notified of your patient’s eligibility (for cancer testing), their interest in genetic testing, and which test to consider.

5. Ordering

The order form automatically populates with patient information. Simply select the test and sign electronically.

6. Results

You’ll receive your patient’s results and can follow up with them directly. Or you can choose for Gia to release results automatically, provide education, and facilitate an appointment with a genetic counselor when appropriate.

Gia is designed by genetic experts and used by more than 100,000 patients and their doctors.

  • (Icon: Gia chatbot: Cancer)

    Patients who have cancer

    • Identify patients who may benefit from germline genetic testing according to guidelines
    • Collect family history
    • Answer questions about testing
    • Automatically return results and facilitate an appointment with a genetic counselor
  • (Icon: Gia chatbot: Cancer risk)

    Patients who may be at increased risk for cancer

    • Provide a breast cancer risk assessment with the Tyrer-Cuzick model
    • Collect family history
    • Answer questions about testing
    • Automatically return results and facilitate an appointment with a genetic counselor
Gia results delivery

Results delivery without sacrificing quality interactions

Through an interactive chatbot, Gia can walk your patients through their genetic test results or schedule them for a call with a genetic counselor.

In the Invitae portal, you can select the types of results Gia should help release to your patients.

Patients love interacting with the Gia clinical chatbot

Patients love working with Gia1

  • Over 100,000 patients have interacted with Gia to date.
  • More than 80% of patients invited to engage with Gia chose to do so.
  • Gia has a 92% overall satisfaction rate with patients and is used by some of the top academic health systems in the US.
  • Age is not a barrier: 70% of patients who engage with Gia are 40 or older.

Reference

1. Invitae. Data on file.