Meet Gia

Our virtual genetic information assistant

A HIPAA-compliant clinical chatbot, Gia facilitates virtual conversations with patients, including interactive family history intake and educational videos.

1. Simply provide a link to your patients prior to their appointment.

2. Gia gathers intake information and guides your patients through pre-test education from the comfort of their home.

3. You're notified when a patient completes a chat and receive a clinical summary note.

4. After you place an order, Invitae mails a saliva kit to your patient’s home and the patient mails the sample back to Invitae.

5. You’ll receive your patient’s results and can follow up with them directly.

6. Test results and documentation are available 24/7 on Invitae's portal. Your patients also have access after you release results to them.

At this time, Gia is available for patients and clinicians in the US only.

Patients love working with Gia  

  • Over 67,000 patients have interacted with Gia to date.

  • More than 80% of patients invited to engage with Gia chose to do so. 

  • Gia has a 92% overall satisfaction rate with patients and is used by some of the top academic health systems in the US.

Gia can help with:

Patients with cancer

Patients who may be at risk for cancer

Pregnant patients

For patients with cancer

Gia provides an end-to-end telemedicine genetic testing framework that helps identify patients who need germline genetic testing. Once identified, Gia facilitates patient education and flags the patient for testing.

To implement Gia into your practice, simply provide your unique link to patients prior to their appointments.

  • Intake: Via a virtual chat, Gia gathers information about family history of cancer, mapping it against testing criteria in real-time, and offers pre-test educational content, so you can make the most of your time with patients.

  • Ordering: You can easily order a genetic test through Gia’s platform. Patient information will be automatically populated into the order form and a saliva kit will be shipped to their home. You choose the clinically appropriate test and electronically sign.

  • Results: Gia will never disclose results to your patients. You receive the test results and, if desired, can release them to your patients via Invitae's portal.

Getting up and running with Gia is easy. 

Access your custom link: Simply request a call with an Invitae representative and we’ll quickly set up your account with a unique link to share with patients.

For patients who may be at risk for cancer

Gia provides an end-to-end telemedicine genetic testing framework that helps identify patients who need germline genetic testing. Once identified, Gia facilitates testing and patient education.

Gia can help you:

  • identify patients who meet guidelines for genetic testing, as well as run an optional risk assessment with the Tyrer-Cuzick model.

  • manage all family history collection and genetic risk assessment.

  • provide a personalized risk assessment report for all of your patients, not only the ones that meet traditional testing criteria.

  • provide pre-test education about the benefits of genetic testing.

To implement Gia into your practice, simply provide your unique link to patients prior to their appointments.

  • Intake: Your patient completes a family/personal history assessment and views educational content on their mobile phone ahead of the appointment.

  • Ordering: You’re notified of your patient's eligibility, their interest in genetic testing, and which test is recommended. Patient information will be automatically populated into the order form and a saliva kit will be shipped to their home. You choose the clinically appropriate test and electronically sign.

  • Results: Results are released to you. Your patient can talk to an Invitae genetic counselor to have their questions answered. The report and genetic counseling notes are sent to both you and your patient via Invitae’s HIPAA-compliant online portal.

Getting up and running with Gia is easy. 

Access your custom link: Simply request a call with an Invitae representative and we’ll quickly set up your account with a unique link to share with patients.

For pregnant patients 

Gia helps make the most of in-person appointments by assessing personal history and sharing educational content about carrier screening and non-invasive prenatal screening (NIPS)—before your patient arrives for her appointment.

To implement Gia into your practice, simply provide your unique link to patients prior to their appointments.

  • Intake: Gia will ask your patient to share intake information including age, ethnic background, and past pregnancy history.

  • Education: As a patient follows the prompts, she can ask Gia certain questions to receive more detailed information.

  • Guidance: You’ll receive a clinical summary with an overview of your patient’s intake information and information about the appropriate testing based on the patient’s health history.

  • Ordering: Order a test via Invitae’s HIPAA-compliant portal. For carrier screening, Invitae can ship a saliva kit to the patient and their partner for at-home specimen collection.

  • Results: Gia will never disclose results to your patient. You receive the test results and, if desired, can release them to your patient via Invitae's portal.

Getting up and running with Gia is easy. 

Access your custom link: Simply request a call with an Invitae representative and we’ll quickly set up your account with a unique link to share with patients.