We are seeking to add a Client Services Specialist to our dynamic and rapidly expanding Client Services team for our Cambridge MA location. This individual will be on the front-lines responding to a variety of clinician and patient inquiries from how to place an order to billing questions to fulfillment questions about existing orders. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, engineering, and lab teams) in order to serve client needs.
Invitae envisions a world in which genomic sequencing routinely informs lifelong health care decisions. We
provide comprehensive, rapid, and affordable genome sequencing and clinically relevant interpretations of
genomic data. We are committed to enabling the utilization of genomic data in order to improve health,
catalyze scientific and medical research, and contribute to improved outcomes for everyone.
Invitae is an open, title-free company that operates as a meritocracy. We focus intently on our ability to
deliver reliable solutions that contribute to improving people's lives. We ruthlessly eliminate overhead and
policies that interfere with productivity. We have excellent benefits.
Our San Francisco location is in the hip SOMA neighborhood near great restaurants. We also have offices in Palo Alto and Oakland that are very public transportation accessible as well.
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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Invitae does not accept third party agency resumes or profiles. Any unsolicited resumes or profiles without an agreement in place become the property of Invitae, and Invitae is not responsible for any fees should a candidate be subsequently hired or placed within the company.