This position is based out of San Francisco and covers the West coast. The Client Services team is responsible for ensuring high customer satisfaction across our customer base, building and scaling the client services organization, developing operational processes to build quality and efficiency, actively tracking and monitoring key performance metrics, and account management.
Invitae envisions a world in which genomic sequencing routinely informs lifelong health care decisions. We provide comprehensive, rapid, and affordable genome sequencing and clinically relevant interpretations of genomic data. We are committed to enabling the utilization of genomic data in order to improve health, catalyze scientific and medical research, and contribute to improved outcomes for everyone. Invitae is an open, title-free company that operates as a meritocracy. We focus intently on our ability to deliver reliable solutions that contribute to improving people's lives. We ruthlessly eliminate overhead and policies that interfere with productivity. We have excellent benefits. Our San Francisco location is in the hip SOMA neighborhood near great restaurants. Our office in Palo Alto is right on University Ave. Both are a couple of blocks away from CalTrain. Our Oakland office is one block from Lake Merritt, two blocks from uptown restaurants (Telegraph Ave), and three blocks from BART. Many of us bike or take public transit to work. We work hard during the week and we rest on the weekends.
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